At Veerma, each piece is made with care and attention to detail. To maintain quality and hygiene standards, we follow a strict but fair returns and exchange policy.
Returns
We do not offer refunds once an order has been placed and delivered. All purchases made on our website are non-refundable.
Exchanges
Exchanges are accepted only under the following circumstances:
Size-related issues
Damaged or defective products received
To be eligible for an exchange, requests must be raised within 48 hours of delivery.
Exchange Conditions
The product must be unused, unwashed, and in its original condition
Original tags and packaging must be intact
Exchange is subject to product availability
Only one exchange request is allowed per order
Damaged or Defective Products
If you receive a damaged or defective item:
Contact us within 48 hours of delivery
Share clear photos or a short video of the product for verification
Once verified, we will arrange an exchange at the earliest.
Shipping for Exchanges
Shipping charges are calculated based on location
In case of verified damage or defect, return shipping will be arranged by us
For size exchanges, shipping charges may apply
Important Notes
Items purchased during sale or promotional offers are not eligible for exchange
Slight variations in color due to screen resolution or lighting are not considered defects
Orders once confirmed cannot be cancelled
For any questions or exchange requests, please contact our support team within the given timeline.